Privacy policy
Border Guns & Tackle Privacy Notice:
Background:
Last updated: December 2023.
This notice tells you how we look after your personal data when you visit our website at
https://www.bordergunsandtackle.co.uk/ (Website), where you are a prospective customer of our
business, or where you are another type of business contact, such as a supplier or service provider to
our business.
This notice sets out what information we collect about you, what we use it for and whom we share it
with. It also explains your rights and what to do if you have any concerns about your personal data.
We may sometimes need to update this notice to comply with new business practices or legal
requirements. You should check this Privacy Notice to see whether any changes have occurred.
Who we are and other important information:
We are BORDERS GUN ROOM LIMITED, registered in Scotland with company number SC451839
with our registered address at Main Street, St. Boswells, Roxburghshire, TD6 0AA, Scottish Borders (we, us or our).
For all visitors to our Website and for users who purchase our [goods/services] through an
organisation, we are the controller of your information (which means we decide what information we
collect and how it is used).
Contact details:
If you have any questions about this privacy notice or the way that we use information, please get in
touch using the following details:
Email address: sales@bordergunsandtackle.co.uk
Postal address: Main Street, St. Boswells, Roxburghshire, TD6 0AA, Scottish Borders
The information we collect about you:
Personal data means any information which does (or could be used to) identify a living person. We
have grouped together the types of personal data that we collect and where we receive it from below.
Type of personal data:
Contact data: your email address, telephone numbers, home address.
Financial data: where you provide this over our Website to purchase one of our products or services.
Profile data: email address, password, username, chat logs, audit trail of systems used and
documents accessed and downloaded.
Marketing and Communication Data: includes your preferences in receiving marketing from us
and our third parties and your communication preferences.
How we use your information:
We are required to identify a legal justification (also known as a lawful basis) for collecting and using
your personal data. There are six legal justifications which organisations can rely on. The most
relevant of these to us are where we use your personal data to:
- fulfil our contract with you
Below is set out the lawful basis we rely on when we use your personal data. If we intend to use your
personal data for a new reason that is not listed below, we will update our privacy notice.
Contract
- To administrate or perform our contract with you.
- To process your payment information in connection with any contract we have with you.
- To send you updates about the services you have bought (e.g. confirmation of order, arrival time).
Where we need to collect your personal data (for example, in order to fulfil a contract we have with
you), failure to provide us with your personal data may mean that we are not able to provide you with
the services. Where we do not have the information required about you to fulfil an order, we may
have to cancel the service ordered.
Who we share your information with:
We share (or may share) your personal data with:
Our supply chain: other organisations that help us provide our goods. We ensure these organisations
only have access to the information required to provide the support we use them and have a contract
with them that contains confidentiality and data protection obligations.
If we were asked to provide personal data in response to a court order or legal request (e.g. from the
police), we would seek legal advice before disclosing any information and carefully consider the
impact on your rights when providing a response.
Where your information is located or transferred to:
We use Shopify and Lightspeed to power our ordering platform, therefore your personal data on outside of the UK. For more information on this, please see https://www.lightspeedhq.com/legal/data-processing-agreement/ and
https://www.shopify.com/legal/privacy#information-sharing.
We will only transfer information outside of the UK or EEA where we have a valid legal mechanism
in place (to make sure that your personal data is guaranteed a level of protection, regardless of where
in the world it is located, e.g. by using contracts approved by the European Commission or UK
Secretary of State).
If you access our Website or purchase our [goods/services] whilst abroad then your personal data may
be stored on servers located in the same country as you or your organisation.
How we keep your information safe:
We have implemented security measures to prevent your personal data from being accidentally or
illegally lost, used or accessed by those who do not have permission. These measures include:
- internal IT and network security
- regular testing and review of our security measures
If there is an incident which has affected your personal data and we are the controller, we will notify
the regulator and keep you informed (where required under data protection law). Where we act as the
processor for the affected personal data, we notify the controller and support them with investigating
and responding to the incident.
If you notice any unusual activity on the Website, please contact us at;
sales@bordergunsandtackle.co.uk
How long we keep your information for:
Where we act as the controller, we will only retain your personal data for as long as necessary to fulfil
the purposes we collected it for.
To decide how long to keep personal data (also known as its retention period), we consider the
volume, nature, and sensitivity of the personal data, the potential risk of harm to you if an incident
were to happen, whether we require the personal data to achieve the purposes we have identified or
whether we can achieve those purposes through other means (e.g. by using aggregated data instead),
and any applicable legal requirements (e.g. minimum accounting records for HM Revenue &
Customs).
We may keep Identity Data, Contact Data and certain other data (specifically, any exchanges between
us by email or any other means) for up to seven years after the end of our contractual relationship with
you.
If you browse our Website, we keep personal data collected through our analytics tools for only as
long as necessary to fulfil the purposes we collected it for.
If you have asked for information from us or you have subscribed to our mailing list, we keep your
details until you ask us to stop contacting you.
Your legal right:
You have specific legal rights in relation to your personal data.
We can decide not to take any action in relation to a request where we have been unable to confirm
your identity (this is one of our security processes to make sure we keep information safe) or if we
feel the request is unfounded or excessive.
Usually there is no cost for exercising your data protection
rights, but we may charge a fee where we decide to proceed with a request that we believe is
unfounded or excessive. If this happens we will always inform you in writing.
We will respond to your legal rights request without undue delay, but within one month of us
receiving your request or confirming your identity (whichever is later). We may extend this deadline
by two months if your request is complex or we have received multiple requests at once. If we need to
extend the deadline, we will let you know and explain why we need the extension.
We do not respond directly to requests which relate to personal data for which we act as the processor.
In this situation, we forward your request to the relevant controller and await their instruction before
we take any action.
If you wish to make any of the right requests listed below, you can reach us at
sales@bordergunsandtackle.co.uk
Access: You must be told if your personal data is being used and you can ask for a copy of your
personal data as well as information about how we are using it to make sure we are abiding by the
law.
Correction: You can ask us to correct your personal data if it is inaccurate or incomplete. We might
need to verify the new information before we make any changes.
Deletion: You can ask us to delete or remove your personal data if there is no good reason for us to
continue holding it or if you have asked us to stop using it (see below). If we think there is a good
reason to keep the information you have asked us to delete (e.g. to comply with regulatory
requirements), we will let you know and explain our decision.
Restriction: You can ask us to restrict how we use your personal data and temporarily limit the way
we use it.
Objection: You can object to us using your personal data if you want us to stop using it. If we think
there is a good reason for us to keep using the information, we will let you know and explain our
decision.
Portability: You can ask us to send you or another organisation an electronic copy of your personal
data.
Complaints: If you are unhappy with the way we collect and use your personal data, you can
complain to the ICO or another relevant supervisory body, but we hope that we can respond to your
concerns before it reaches that stage.
Please contact us at sales@bordergunsandtackle.co.uk